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Basic lessons are designed for quick reference learning for those with very little time. You can learn just the essentials

Absolute beginners are welcome! Course levels range from beginners: (“How do I switch it on?”) to intermediate learners: (“How do I send an e-mail with an attachment?”), to advanced: (“How do link my spreadsheet merge fields to my mail-merged document?”)

Comprehensive lessons aim to cover each topic in much more detail. Although these lessons take longer to complete you will have a much more thorough knowledge which may avert the need for further training later

Customised courses are built to suit your needs. Training materials can be designed specifically for your business which you can then keep as a manual for the purpose of future staff training.

These courses are recommended because they give you much greater flexibility and can be adapted as you go. You can select from topic listed in both basic and comprehensive section of the courses listed on this web site or you can have an entirely new course plan created just for you.

How Course Tuition is Delivered

There are several options on the delivery methods. You will be encouraged to choose more than one option.

1. Face-to-face (one-to-one or one-to-group) available for small business offices*.

2. Printed materials, as you would expect, are an integral part or each course.

3. Telephone support. You will be allotted a generous set amount of time.

4. E-Mail support. You can opt to have all or some of your tuition via e-mail.

5. Text message and online conference (instant message or chat) support.

You will be advised if a particular option is not suitable for a lesson or topic.

*availability dependent on location and circumstance.